The Meter Services group is responsible for residential and commercial meter reading, construction (roving) meter reading, and the utilities warehouse and meter shop.
Water Service Connections
All residential and commercial water meters are read and billed along with any other applicable sewer and sanitation charges. Meters are manually read or read electronically using radio-equipped meters with an Automated Meter Reading system. Meters record in cubic feet with utility bills calculated in hundred cubic feet. The bills indicate usage in hundred cubic feet and also indicate the previous usage to compare.
All of the Meter Services staff must complete continuous educational and safety trainings to obtain and maintain Arizona Department of Environmental Quality (ADEQ) operator certifications, and enhance their professional development.
In 2006, the City of Yuma began retrofitting existing manual read meters to automated meter reading (AMR). Full system retrofitting was completed in January, 2015. AMR offers advanced features including hour-by-hour usage recording and graphing, leak alerts, tamper alerts, and reduced estimated billings.
Construction (roving) meters are read according to a planned reading schedule, which is given to the customer at the time of sign-up. Meters are to be taken to the City of Yuma Utilities building (old APS building), 190 W. 14th Street on the dates and times indicated on the schedule. Failure to do so results in a fee charged to the account.
Utilities Warehouse and Meter Shop
Meter Services manages the Utilities Warehouse where parts and materials are inventoried and issued out. There is also a meter shop where meters are stamped, tested and issued out, along with maintaining hydrant meters for construction and taking hydrant meter reads.
For More Information
If you have any questions or would like more information, please contact the City of Yuma Utilities Department at (928) 373-4500.