A Report Card to our Citizens 2007-2008

Author:

Laurie Neinast Director of Information Technology Services

Summary:

Over the past year, the City’s technology staff have completed several projects designed to assist citizens.

Published On:

01/15/2009

Last Updated:

01/16/2009

Little girl working on laptop outside. Over the past year, the City’s technology staff have completed several projects designed to assist citizens with finding information about City activities. This work has also equipped City staff with more advanced and automated tools for providing day-to-day services to the public.

Should you want to learn more about the information listed below, please feel free to contact the Department of Information Technology Services.

Major Accomplishments

The following outlines the major accomplishments completed by ITS.  These accomplishments do not include all projects or the day to day “unplanned” service requests received through the ITS Help Desk.  

  • Designed and implemented City’s first on-line Utility billing application in English and Spanish (web and phone)
  • Designed and implemented an automated Citizen Information System (web and phone)
  • Planned, designed and implemented City’s new web site and content management system
  • Completed the transition of new web site and e-mail addressing schemes for www.yumaaz.gov
  • Completed file management training for all City staff
  • Planned and migrated Parks and Recreation's existing Event Ticketing application to a new software application
  • Completed replacement of major network components to accommodate network growth and use and to accommodate critical redundancy where needed
  • Planned and designed technology infrastructures for new and remodeled City facilities
  • Implemented Personal Computers and Internet access in City council chambers
  • Implemented Personal Data Assistant technology for City staff calendar and e-mail use
  • Completed Phase I of enterprise Geographic Information System, including Photogrammetric project, State Imagery integration, and other feature set updates
  • Implemented enterprise facility security system and employee badge issuance
  • Planned, designed and began implementation of enterprise wide Document Imaging and Workflow Management systems
  • Opened up an Information Technology vehicle installation facility for in-vehicle computer equipment installations
  • Began research to assist Community Development with software replacement
  • Begin implementation of new Public Safety Field Reporting application and upgrades to their Computer Aided Dispatch systems 
  • Completed enterprise network folder transition   
  • Recipients of two first place awards for outstanding work on the management and implementation of the Yuma Regional Communication System
  • Recipients of five City Administrator Coin awards for outstanding service and contribution to the City

Things To Know

 
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Over the past year, the City’s technology staff have completed several projects designed to assist citizens. Continued... 11/9/2009

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A Report Card to our Citizens 2007-2008

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More Things To Know...

Featured Items

 
Yuma Regional Communication System Recognized as "Most Effective Municipal/County Security Project"

Government Security News announces City of Yuma as Winner during Homeland Security Awards competition. Continued...

Current Projects

Technology projects currently planned for development and implementation. Continued...

Our House

The city has invested in and developed our technology infrastructures and technical support teams in order to better serve our citizens. Continued...