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Aug
27
2015
City unveils new website

Featuring a new look, new functions and updated features, the City of Yuma unveiled its new website to the public on Thursday. And users won’t have to do anything differently than before – the site is live at the same address, www.YumaAz.gov. Designed and produced by local firm MGM Design in collaboration with the City, the new site is the City’s first whole-scale design change since February 2008.

City unveils new website

Enhanced search, updated service features come along with new facelift

Yuma, Ariz.  - Featuring a new look, new functions, new features and enhancements, the City of Yuma unveiled its new website to the public on Thursday.

And users won’t have to do anything differently than before – the site is live at the same address, www.YumaAz.gov.

Designed and produced by local firm MGM Design in collaboration with the City, the new site is the City’s first whole-scale design change since February 2008.

“The City of Yuma recognizes that communication and transparency are critical to residents and businesses that need immediate access to timely, useful information and e-services,” said City of Yuma’s Chief Information Officer Jim Hamersley. “As a result, today the City’s website has a new look, featuring a dynamic, innovative, user-friendly upgrade designed specifically for current and future Yuma citizens, businesses and visitors.”

Some highlights of the site include:

  • Improved search features, so those who do not access the City’s site frequently will spend less time finding information.
  • A mobile-friendly experience, which can be viewed via desktop, tablet, or mobile device.
  • Well organized and automatically updatable  documentation of all board and commission meetings.
  • Slide shows, fill-forms, and easy navigation tools, which allow for professional, informative, and updated content as well as smooth and intuitive page transitions.
  • Updated service features such as the ability to pay a water bill online, apply for fire permits, apply for planning  cases, schedule inspections, apply for a business license, provide building documents electronically, etc.
  • Links to the City’s television content and social media streams (i.e., Facebook and Twitter), as well as a fluid integration of social media on the City’s site.
  • Online requests for proclamations and visits from city officials.
  • Critical security features, designed to protect the data confidentiality and the integrity of both the City and the end user.
  • Links to key City partners, such as the Yuma Visitors Bureau, Chamber of Commerce and the Yuma Crossing National Heritage Area.

The website redesign came about as the result of several pressing issues. First, because security standards had changed, it was critical to overhaul the previous site. “Some content was stale, the navigation was difficult, and the entire site was in need of a facelift,” Hamersley said.

In addition, maintaining the old site was time-consuming and not intuitive. Modifications were restricted to only ITS personnel, sometimes creating a delay between the time when a department submitted information to be posted and the time that information went live on the old site.

“We believe we have not only accomplished what was outlined in the project charter, but are providing an even better product for the end user,” said Hamersley. “The new site will allow for current, timely, relevant updates and information. And, because the departments individually control their information, the City’s IT Service Desk can also act as departmental backup support.”

Hamersley credited the City’s project coordinators, Miriam Limon, Marketing Specialist, and Daniel Venditelli, ITS Business Application Analyst, City of Yuma department key personnel as well as MGM for the months of detail-oriented work and positive collaboration. “We appreciate the exhaustive research and testing by MGM, City of Yuma department leads and project coordinators. The result is a state-of-the-art website, which we’re proud to unveil today,” said Greg Wilkinson, City Administrator. “Technology is always evolving and now we are, too.”

Matt Molenar, President and CEO of MGM Design, worked with the City of Yuma technology team and departments across the City to bring this vision to fruition. MGM’s site design gives each department direct access to and control of their specific information, which in turn, increases accuracy and reduces the cost of managing the site. The site features an administrative review system that allows department managers an opportunity to approve any changes before going live. This helps to ensure the content is accurate and communicates a message consistent with the mission and vision of the City of Yuma.

“MGM Design is proud to have helped the City transition their vision into reality and excited to see the launch of a locally built system designed from the ground up to fit the exact needs of each department. Visitors to the site should find an entirely new experience – one designed specifically to meet their needs,” said Molenar.

Users are encouraged to view the new site and provide feedback on the changes, so the City can fix issues that may not have been caught during testing. Visit www.YumaAZ.gov.

 

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