Customer Service Skills
Author:
Kay Eldridge
Training & Development Program Manager
Administration
Summary:
City of Yuma employees are ready to provide the best customer service in Yuma
Last Updated:
1/2/2008
City of Yuma employees are ready to provide the Best Customer Service in Yuma - and undergo multiple classes in customer service throughout their employment. From the introduction of the Customer Service Philosophy in New Employee Orientation, through sessions on on-verbal communication, communication styles, how to deal with angry customers, and working with internal customers, trainings are developed to re-define how staff work with both our internal and external customers.
Recent News
- Criminal Damage (Graffiti)
On Thursday, February 2, 2012 at approximately 8:30 am, a search warrant was served in the 1600 block West Colorado Street at the home of 18 year old Sergio Zirate. Zirate was linked to numerous incidents of graffiti. Continued... 2/3/2012
- Parks & Recreation Update for February 2
Weekly Parks & Recreation Update: Season Pool Passes; Softball Tournament / Home-Run Contest; Early Bird Rates at Desert Hills; Basketball Leagues; Art Center Galleries Continued... 2/2/2012
- Search Warrant/Barricaded Subject on 8th Street
Once arriving at the trailer, officers made contact with an adult male and adult female outside of the trailer. Officers noticed an additional adult male still inside the trailer. Continued... 2/2/2012
- Fire House Facts & Smoke Alarms
From Sunday January 22, 2012 through Saturday January 28, 2012, the Yuma Fire Department responded to 257 emergency calls for service. Continued... 2/2/2012
Featured Items
- Workplace Excellence Award for the City of Yuma
The Workplace Excellence award program is an annual awards program to recognize business's nominated by the employees of that business. Continued...
- Jobs
Do you have a desire to be part of a winning team? Then the City of Yuma is the place for you! Continued...
- Still In High School?
No matter your interests or preferences, City of Yuma has a job for you! Continued...
- Explore Our Community
The City of Yuma is a great place to live, work and play. We offer wonderful shopping, dining and entertainment and our warm and sunny weather can't be beat. Yuma, take a look at us now! Continued...
