Information Technology
Author:
Summary:
Information Technology uses technology to manage and support all aspects of the city’s technology systems.
Published On:
11/20/2007Last Updated:
1/2/2008Information Technology uses technology to manage and support all aspects of the city’s technology systems. Additionally they oversee all technology procurement, proposals and bids, security systems, city’s web-site and city’s enterprise Geographical Information System, etc.
Some Of The Applications At Work
Department Specific
- Disk protection to preserve the exact system configuration of computers (Deep Freeze)
- Ghost-PC Imaging Software (Symantec)
- Inventory and Work Order Management Systems
- Fleet Management Software (RTA)
- Help Desk Software (Numara - Track-IT)
- WipeDrive Pro 3.01 (WhiteCanyon)
Enterprise Wide Systems
- Automated Citizen Information System; Web and Phone (Tele-Works)
- Building Security System (AndoverControls)
- Calendar/Email Services
- Microsoft Exchange/Active Directory
- Outlook Integrated Modular Voice Messaging (Avaya)
- Outlook Integrated Fax Services (Fenestrae)
- Document Imaging and WorkFlow Management System (OpenText)
- Employee Computer Literacy Assessment Software (SkillCheck)
- Microsoft OS/Office
- Geographic Information System (GIS)
- Environmental Systems Research Institute, Inc. (ESRI)
- ArcGIS Software for Management of GIS data, mapping and graphical display of data
- Microsoft SQL Server for Data Storage
- Hardware
- Desktop/Notebook/Toughbook PC’s (Multi-vendor)
- ISeries 400 – City Hall and Public Safety (International Business Machines - IBM)
- Multiple Network Servers (Multi-vendor)
- Multiple Network and Desktop Printers (Multi-vendor)
- Uninterrupted Power Supply for Desktops (Belkin/APC)
- Uninterrupted Power Supply for Enterprise (Multi-vendor)
- Network, Security and Backup Management
- Backup Exec – Version 11d (Symantec)
- Internet Web Filtering and Monitoring (8e6 Technologies)
- IP Converged Voice and Data System (Avaya/Cisco)
- Integrated Services Redundant Network Infrastructure (Cisco)
- Multiple Network Firewalls (Multi-vendor)
- Multi-level Virus Protection (proofpoint and Symantec)
- Network Spam Filtering System (proofpoint)
- Storage Area Network (EMC CLARiiON CX 500)
- Paging System (Zetron)
- Private Branch Exchange (PBX) Voice Over IP Telephone System(Avaya)
- Call Accounting (Veramark)
- Interactive Voice Response (IVR) System (Computer Instruments)
- Modular Messaging (Avaya)
- Web Content Management System (RedDot)
